How to fix VRAM shortage when apps stuck in "Stopped" state after install/resume?

[lisazhao01]

Description

An application stays in a “Stopped” state and fails to start up or resume.

Solution

Step 1: Check the app’s required VRAM

1. Go to Market > My Olares.
2. Click the card of the target app.
3. In the app details page, note the app’s VRAM requirement.
   
   

Step 2: Check current VRAM availability

1. Go to Settings > GPU.
2. In the Allocate VRAM section, note the total VRAM currently allocated across all apps in the list.
3. Subtract this from your GPU’s total VRAM capacity to get the available VRAM.
   
   

In the example above, 22 GB of VRAM is currently allocated, leaving only 2 GB available, which is less than the 4 GB required by the target app.

Step 3: Free up VRAM

Use one or both of the following approaches to free up enough VRAM.

Reduce the allocation of an active app

1. In the Allocate VRAM section, click the Edit icon next to an app’s VRAM value.
2. Reduce the allocation without going below the VRAM required by that app, then click Confirm.
   
   

Stop unused apps and release their VRAM

1. Stop an app that is not currently needed using one of the following methods:
   • In Market > My Olares, click the Arrow icon next to the app’s operation button and click Stop.
   • Or go to Settings > Applications, select the app, and click Stop.
2. Return to Settings > GPU.
3. In the Allocate VRAM section, click the icon next to the stopped app, then click Confirm.
4. Repeat until enough VRAM is available.

Step 4: Resume the target app

1. Resume the target app:
   • In Market > My Olares, click the Arrow icon next to the app’s operation button and click Resume.
   • Or go to Settings > Applications, select the app, and click Resume.
2. Wait for the app status to change to Running.
   
   

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For the full official guide, see the Olares docs:

GPU app remains stopped after installation or resume | Olares