How to Reset a Forgotten LarePass Login Password？

Knowledge Base
1

Forgotten desktop login password

Use this guide to reset your Olares desktop login password from the host terminal.

Condition

The Olares desktop shows “Authentication failed, incorrect password” when you try to log in.

Cause

You have forgotten your Olares desktop login password.

Solution

To reset your password, access the host terminal of your Olares device and run a few commands.

INFO

You need the following information about your Olares device:

  • The local IP address
  • Your device’s username and password

Step 1: Access the host terminal

Connect to your Olares device’s terminal using one of the following methods:

  • SSH: Open a terminal on another computer on the same local network, and run ssh <username>@<device-ip>.
  • Local login: Connect a monitor and keyboard directly to the device and log in.

Step 2: Reset the password

  1. Enable the reset permission:

    kubectl patch clusterrole backend:auth-provider --type='json' -p='[{"op": "add", "path": "/rules/0/nonResourceURLs/-", "value": "/cli/api/reset/*"}]'

  2. Run the reset command:

    olares-cli user reset-password <olares-id> -p <new-password>

    For example, to reset the password for user “alice123” to “NewSecurePassword456!”:

    olares-cli user reset-password alice123 -p NewSecurePassword456!

  3. Confirm the result. You should see:

    Password for user '<olares-id>' reset successfully

Step 3: Verify login

Wait about 10 seconds for the system to synchronize, then log in to your Olares desktop with the new password.