When I play using the Olares One, I get black screens every now and then. The sound and picture cut out for two seconds. I can trigger this whenever something graphically demanding needs to be rendered on the screen. It seems to be related to the PCIe speed. I found a solution—see the link. You need to change the PCIe settings from “Auto” to “Gen4”.
I dont have the option in setting. I suspect I have a newer version of BIOS and the setting has been removed. Could that switch please be added back in? That would be very helpful.
Link:
https://dbtechreviews.com/2026/02/15/how-to-fix-random-black-screens-on-nvidia-rtx-5090-mobile-olares-one/
Hi @islandultra,
Thank you for sharing your findings!
In newer BIOS versions, some advanced options, including PCIe Configuration, are hidden by default rather than removed. To display them, open the Advanced tab and press Ctrl + Right Arrow.
You can refer to this guide: Manage BIOS and EC | Olares Docs
We’ll update our documentation to include this scenario as a common troubleshooting case, making the solution easier for others to find.